Welcome to our support

Accessing SIMS Connected 

 

Double Click on the Short Cut on your Desktop

OR

Browse to: https://id.sims.co.uk – to log in. We recommned adding this to your Favourites. Do not use the old SIMS link! It will not work.

Graphical user interface, application

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You will receive your login details via email.

 

At your first logon only, you will be prompted to set 3 security questions, this will allow you to reset your own password in the event of you forgetting it:

Graphical user interface, text, application, email

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Select from the “Select Security Question” drop down lists, and enter your answer in the adjacent field (Please note, answers ARE case sensitive!)

Type/Paste in your password (this is the initial one supplied by your Site Administrator) then click Save.

You will then be presented with the Change Password screen, type/paste in your initial password, then enter your new password, The requirements for your new password are:

  • At least one capital letter
  • At least one number
  • At least one special character
  • At least 8 characters

Click Save and Continue. You will now be presented with the Launcher page. Click on the purple SIMS Connected box to proceed:

                                                                                                                                                 



And finally, at the SIMS Application Launcher window, double click on the SIMS icon, or select SIMS and click on Launch – ‘SIMS’

                                                                                                                                 

 

You will then be presented with SIMS in your Browser Window, and you can use SIMS as you always have done.

Any problems please let us know.

IT Servicedesk

[email protected] 

Teams Service Desk Requests

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