Welcome to our support

FAQs 12

• My Chrome won't open...
• Logging in
• Duplicating or Extending your Screen/Desktop to your Projector or Second Monitor
• Accessing Resources from Home
• Self Help Videos

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The First Few Days 8

• Installing Office 365 at Home
• Room Booking System (RBS)
• Installing Adobe Creative Cloud at Home
• Create an Email Signature in Outlook
• iPhone & iPads - Connect to the BYOD Wi-Fi

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Business Staff 2

• Annual Leave Management System - Managers Guide
• Annual Leave Management System - Employee Guide

Adobe 2

• How to install Adobe Acrobat Pro on your Surface Pro
• Open up PDFs in Word and Edit Them

FireFly 1

• Firefly App Codes for Teachers

OneNote 1

• OneNote - Getting Started

Office 365 4

• How to enable the Recording menu in Microsoft PowerPoint
• REMOVE UNWANTED FORMATTING
• SWAP THE POWERPOINT PRESENTER VIEW AND SLIDE VIEW MONITORS
• How to open shared mailboxes online

Teams 9

• How to Enable the New Meeting Experience in Microsoft Teams
• How to Schedule a Meeting in Microsoft Teams
• How to check your camera settings in Microsoft Teams
• How to Archive/Un-Archive a Team in Microsoft Teams
• Embed Websites and Apps into your Teams

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Windows 10

• WINDOWS SNIP TOOL!
• OPEN UP APPS MORE QUICKLY
• USEFUL WINDOWS 10 SHORTCUTS!
• Snap Two Apps/Windows to Quickly get each to Fill Half your Screen
• SHAKE A WINDOW TO MINIMISE EVERYTHING ELSE

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SIMS 5

• SIMS Connected
• Saving documents on SIMS
• SIMS Connected Issues
• SIMS - Useful Info and Websites
• SIMS Teacher App

Outlook & Email 4

• Things to be Aware of when Using Message Recall in Outlook
• How to manage emails caught in the Quarantine Email System.
• How to Configure Quarantined Email Notifications
• AVOID SENDING EMAILS YOU IMMEDIATELY REGRET…

Tapestry 1

• Adding Pupils to Tapestry

TABS 1

• How to Access the TABS Atom Management Console

Technology 1

• How to Install TechSoft Design V3

Surface Pro 3

• MAKE MORE OF YOUR SURFACE PRO STYLUS
• IS YOUR HAND AFFECTING YOUR PRO STYLUS WHEN YOU REST IT ON THE SCREEN?
• Connecting your Surface to the smart board

Videos 3

• Blocking YouTube Video Advertisements
• THREE WONDERS OF eSTREAM
• Geography Department - How to Play DVDs on your Surface Pros

Audio Visual Equipment 1

• The Large TVs in College Classrooms (86" ViewSonics)

Multi Factor Authentication (MFA) 1

• Multi Factor Authentication (MFA)

Data Subject Access Requests 1

• How to submit information for a Subject Access Request (SAR)

Data Loss Prevention 4

• How to send Encrypted Emails
• Phishing and Malicious Emails and How to Spot Them
• Safely Sharing Documents Externally using OneDrive
• Safely Sharing Documents Internally using SharePoint

Password Security 1

• How to Register on the Password Self Service System

Printing Problems 0

Teams Phone System 1

• Teams as a Phone System