Welcome to our support

Some useful info and websites for SIMS.

  • Scheduled Updates:
    • SIMS Connected & Teacher App:
      • Unavailable between 19:00 to 21:00 on the 1st Saturday of every month.
      • Maintenance slots between 08.00 and 12.00 on Saturday morning as well as 20:00 and 00:00 every Wednesday evening.
      • Functionality releases on Tuesday and Thursday nights between 20:00 and 00:00. This should not affect access although performance may occasionally be slower than usual.

  • Major Updates will be announced by email. Usually once per term, but could mean an entire weekend outage.

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