Welcome to our support

If you are unable to print, please try this fix:

  • Check you have a network connection – open a webpage in Edge for example.
  • Hold down the Windows Key and press the R key.
    • If at the College, type in \\WR-SR067 and press enter.
    • If at the Junior School, type in \\TS-SR067 and press enter.
  • Enter your username and password if prompted and tick the Remember Credentials box.
  • You should now be able to send documents to print.

If you are unable to connect to the old Shared Directories (S: Drive), try restarting and logging back in using your username and password, rather than Face ID or a PIN.


Any problems please let us know.

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